Draft — awaiting business and legal approval

This page is not yet in force. Items marked “To be provided” need confirmed business details, and the whole text must be reviewed by a qualified lawyer before launch.

Terms & Conditions

These terms govern your use of HEPPEN, operated by [To be provided: legal entity name], [To be provided: registered address].

Accounts

You sign in with a one-time code sent to your email address. You are responsible for keeping access to your email account secure. [To be provided: eligibility, age requirements and account termination terms]

Tickets and bookings

Tickets are reserved for a limited time while you complete payment; unpaid reservations are released automatically.
Each ticket carries a signed QR code and can be used for entry once.
Events are organized by third-party organizers. [To be provided: organizer responsibilities and HEPPEN's role and liability]

Payments, refunds and cancellations

Payments are processed by our payment partner. Refunds and cancellations are covered by our Refund & Cancellation Policy.

Acceptable use, liability and disputes

[To be provided: acceptable use, intellectual property, limitation of liability and indemnity clauses (lawyer-drafted)]

Governing law: India. Jurisdiction: courts at [To be provided: jurisdiction city].

Contact

See Contact & Support.